Refund policy

Refund Policy
Customer satisfaction is important to us.
Refund Eligibility
Customers may qualify for a full refund if they receive:
An incorrect product
A damaged product
A product with a verified manufacturing defect
A verified fabric quality issue approved by our support team
Verification Process
All refund requests must include:
Order number
Photos or videos showing the issue
Relevant order details
Refund requests are subject to review and approval.
Cash on Delivery (COD) Orders
For Cash on Delivery orders, approved refunds will be processed through:
Nayapay
or another mutually agreed payment method.
Refund Timeline
Approved refunds are generally processed within 7–14 business days after approval.